📦 Shipping Policy

Shipping Policy

Thank you for shopping at Soccer Mystery Box.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Time

Estimated delivery times may vary by destination:

  • US & UK: 7–15 business days

  • EU & Canada: 8–18 business days

  • Rest of the world: 10–25 business days

Please note that delivery times may be affected by customs clearance, local postal services, holidays, or peak seasons.

Tracking Information

Tracking details will be sent once your order ships.
Tracking updates may take 24–72 hours to appear.

Customs & Duties

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

Delivered but Not Received

If your tracking shows “Delivered” but you have not received your package, please check with neighbors or your local carrier first.

We are not responsible for packages marked as delivered by the carrier.