What’s Inside Your Mystery Box?
You might find:
- Jerseys & fan apparel
- Collectibles & mini figures
- Accessories every football fan loves
- Surprise items you didn’t expect 😉
What exactly is a mystery box?
A mystery box contains a surprise selection of football-themed items.
Items may include:
- Jerseys or fan apparel
- Collectibles or mini figures
- Football accessories
- Other surprise items
Each box is different — that’s part of the experience.
Can I choose the team or player?
Mystery boxes are designed to be a surprise.
Some boxes may be themed, but specific teams, players, or exact items are not guaranteed.
Do you ship internationally?
Yes, we ship to most countries worldwide.
How long does shipping take?
Orders are usually processed within 1–3 business days.
Estimated delivery times:
- US & UK: 7–15 business days
- EU & Canada: 8–18 business days
- Rest of the world: 10–25 business days
Delivery times may vary due to customs clearance, local holidays, or peak seasons.
My tracking says “Delivered” but I didn’t receive it. What should I do?
In rare cases, carriers may mark a package as delivered before it physically arrives.
Please take the following steps:
- Check with family members or neighbors
- Look around your delivery location
- Contact your local carrier directly
If the issue is not resolved, please contact us within 48 hours so we can assist.
Note: We are not responsible for packages marked as delivered by the carrier.
Will the items look exactly like the photos?
Product images are for illustration purposes only.
Actual items may vary in color, design, or style.
What is your return & refund policy?
Due to the nature of mystery products, we do not accept returns based on:
- Personal preference
- Not liking the item
- Expectation differences
Refunds may be considered if:
- The item arrives damaged
- The wrong item is sent
- The package is confirmed lost in transit
All requests must be submitted within 7 days of delivery.
