Shipping Policy

We aim to dispatch all orders within 2-5 working days(With 8 or 12 gifts in each box, the task of stocking

up is huge and time-consuming, adding 2 days to the time needed to customize the jerseys with soccer

star name and number). Once your order has been processed,

US , UK, Australia, Germany, France, Italy, Spain, Singapore, Japan, South Korea customers will receive their orders within 8-15 working days. Shiping speed will slow down during the Christmas season because of the surge in shipments. The average delivery time will be 2-4 weeks.

Other countries can contact with us about the delivery time.

You can follow our instagram, we will update order states every day.

Disclaimer: Due to XMAS USPS may be experiencing delays and therefore your order may take longer than usual to arrive. 

Return or Exchange new items

 We ask that you carefully try on all gear indoors. Do not remove tags or lose packaging. If your item doesn’t fit or simply does not meet your expectations, place it in original packaging, Request and fill out the return sheet and send it back. We will take care of the rest.       To make sure the item you return is in brand new, re-sellable condition our Returns Department check for the following:

• Any signs of wear, this includes but is not limited to: grass stains, dirt, markings of any kind, odors or scuffs. 
• All apparel must have it’s original tags attached. Without tags, exchanges or returns will not be accepted.
  

Our official email:

soccermysterybox@yahoo.com